Bills at the tables and tickets in the kitchen, in one evening

The waiter opens a bill and adds items, and the kitchen sees them on its screen. At settling up the waiter records the payment method, tip and discount.

From the Service plan.

Lokanda panel, Orders screen: open table bills with item states and totals. Sample data.
Orders, sample data

The bill grows along with the table

You add items from the menu. The price stays as it was at the moment of adding.

Bill at a table
one open bill per table
No table
takeaway, with its own label
Bill label
for example a name and pickup time
Assigned waiter
counts towards their sales

Table O4, waiter Anna

  1. 2 x Burger CynamonPLN 98
  2. 1 x Lin w maślanym sosiePLN 68
  3. 2 x Lemoniada domowaPLN 32
  4. 1 x Sernik bazyliowyPLN 28

TotalPLN 226

Working bill, sample data

Each item has its own state

  1. Waiting
  2. In kitchen
  3. Served
Changing the state
a click on the item, or Ready in the kitchen
Removing a waiting item
no reason needed
Item in the kitchen or served
voiding needs a reason
Floor plan
an occupied table shows the bill amount

A promotion runs in its own hours, also past midnight

At settling up the panel shows the promotions that fit the bill right now. The staff pick one and the discount calculates itself.

Promotion hours, sample data
  1. Happy hourMon-Fri
  2. Dessert discountall week
  3. Night bundleFri-Sat
Types
percent, amount, happy hour, bundle
Applies to
the whole bill, a category or chosen items
Dates
from and to, an empty field means no limit
Turning off
one switch

The kitchen sees which ticket has waited longest

Minutes a ticket has waited

Tickets line up from the oldest and the minute counter changes colour. One tap on Ready and the waiter sees the items as served.

Up to 6 minutes
green
From 6 minutes
yellow
From 12 minutes
red
Screen
a tablet or a monitor with a browser
New items
appear on their own
Lokanda panel, kitchen screen: table tickets with a minute counter and a Ready button. Sample data.
Kitchen screen, sample data

The panel records the payment method but takes no money

Payment and the receipt stay on the till and terminal. A printout from the panel says it is not a fiscal receipt.

Payment method
cash, card, BLIK, other
Tip
separate from revenue
Discount
an amount or a matching promotion
Bill
printable, a working document

A void stays in the history, along with its reason

A voided item and a cancelled bill go to the venue history and to loss control in reports.

  1. Anna

    Voided item: Burger Cynamon x1: waiter mistake

  2. Tomek

    Cancelled bill: table S2: guest changed their mind

Entries in the venue history, sample data

Staff see what they need on a shift

WhatOwner and managerStaff
Open billsyesyes
Bills paid todayyesyes
Older paid billsyeswith reports access
Payment amounts in the venue historyyeswith reports access

At 00:40 the bills add up to a daily report

Revenue, tips, discounts and voids wait for you after closing.